In the current world, many industries are using big data to reshape their organizations. Using the big data technology enables a company to have the competitive advantage in the market. The bigger industries can access big data from any sources; a good example is the airports all over the world. They depend on the big data technology to operate and ensure the flights are safe and updated. The airport uses big data to benefit themselves in their sector. The examples of big data used in the airport include the airline API. The following are ways in which the airlines use the big data to impress their customers.
Highly personalized offers
The airline can collect data from all the customers at the airport easily because of the various books contains information that can be beneficial to them. This data is used to improve the services given to the customers by the airlines. Everything collected from the previous customers is used to improve the customer’s experience in the future. Analysis of this data provides personalized results to the airline industry, and this is used to construct specific targets for the firm. They can establish the needs of the customers and offer them with the best comfortable flights in the future.
Improving marketing efforts
This is the next step the airline makes with the help of the big data. They can improve their marketing efforts through collecting detailed information of every individual who visits the airport for a flight. The airline presents these customers with presents, and this contributes to the growth of their market. The airline can get responses from the customers on how they think about the airline firm and how they are likely to behave next. The trends of the customer’s flights will enable the company to major their business to the route that the customers use most. They can use another promoted flight to carry customers according to the analyzed trend to increase their market.
Pricing and network strategies
Airlines use the big data to predict the demands of the customers, which they use to make decisions on the pricing in a particular route and make other scheduled changes to satisfy the customers’ needs. The basic data is analyzed in advance to check on the traveling pattern of the customers. If the demand favors one route, then the airline firm alters the price accordingly for the route depending on the demand. This price altered is attractive to the customers who will help the airline benefit from their turnout to the offer.
When big data such as the pilot reports, warning reports or the incident reports are excessively generated in the airline firm, the data is analyzed in advance so that the flight can be made comfortable to the customers. Some airlines that use software analyze the data using a specific algorithm and warns over any possible anomalies that might happen. The airline could, therefore, prevent these accidents potentially by practicing the required safety measures.